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Network connection problem

My new Genie box is not connecting to the network. I can see it on my router/switch, so I know the static IP address I gave it is correct and it has physical connections but I'm getting errors and I...

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Hide recorded content in playlist?

Is there a way to hide recorded content on DVR playlist, or set up different playlists that are separate from each other to prevent one person from erasing content from another list?

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Samsung RVU connection lost and server session closed errors

On Thursday I installed a Samsung UN32H5500 TV using the RVU client to access my HR44 Genie.  The connection is via ethernet without DECAs.  The ethernet connection is using Cat 5e structural wiring...

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Genie and Autotune

I just upgraded my home DVR from to a Genie system, we had two TV's one a DVR and one just an HD receiver. The HD receiver had auto tune on it which was a great feature for watching TV. I have found...

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Ongoing; "DVR has been disconnected from your home network. The playlist is...

I'm having the same problem as many of the people posting here during the past 3 to 5 days (my two HD22's trying to run recordings off the main DVR). Runs, then stops and states "DVR has been...

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Network connection problem

My new Genie box is not connecting to the network. I can see it on my router/switch, so I know the static IP address I gave it is correct and it has physical connections but I'm getting errors and I...

View Article

Samsung RVU connection lost and server session closed errors

On Thursday I installed a Samsung UN32H5500 TV using the RVU client to access my HR44 Genie.  The connection is via ethernet without DECAs.  The ethernet connection is using Cat 5e structural wiring...

View Article

This program can't be played because too many recordings are being watched...

I have a HR24 DVR in my basement, a HR 24 DVR in our living room and an HR25 HD receiver in our bedroom. All recordings are on our basement DVR, because we just recently added the living room DVR. My...

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Hide recorded content in playlist?

Is there a way to hide recorded content on DVR playlist, or set up different playlists that are separate from each other to prevent one person from erasing content from another list?

View Article


Samsung RVU connection lost and server session closed errors

On Thursday I installed a Samsung UN32H5500 TV using the RVU client to access my HR44 Genie.  The connection is via ethernet without DECAs.  The ethernet connection is using Cat 5e structural wiring...

View Article

Hide recorded content in playlist?

Is there a way to hide recorded content on DVR playlist, or set up different playlists that are separate from each other to prevent one person from erasing content from another list?

View Article

This program can't be played because too many recordings are being watched...

I have a HR24 DVR in my basement, a HR 24 DVR in our living room and an HR25 HD receiver in our bedroom. All recordings are on our basement DVR, because we just recently added the living room DVR. My...

View Article

Genie and Autotune

I just upgraded my home DVR from to a Genie system, we had two TV's one a DVR and one just an HD receiver. The HD receiver had auto tune on it which was a great feature for watching TV. I have found...

View Article


Cost for Upgrading to Genie

We currently have an HR21-700 on the main TV and a H21-200 in the bedroom. I'm thinking about upgrading to a Genie. I'd like to know how much this will cost me both upfront for equipment and for...

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Genie: pixelated/stuttered/frozen playback of recorded news show

Strange issue here - but it sounds like DIrecTV is aware of the issue after speaking to technical support tonight.  I'm posting to see if anyone else is seeing the same pattern to this issue....

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Cost for Upgrading to Genie

We currently have an HR21-700 on the main TV and a H21-200 in the bedroom. I'm thinking about upgrading to a Genie. I'd like to know how much this will cost me both upfront for equipment and for...

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