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Channel: DIRECTV Technical Forums : Popular Discussions - DIRECTV® Whole-Home DVR service
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Cost for Upgrading to Genie

We currently have an HR21-700 on the main TV and a H21-200 in the bedroom. I'm thinking about upgrading to a Genie. I'd like to know how much this will cost me both upfront for equipment and for...

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Mini Genies Freezing and Repeating Live TV

     SO here is something new... My main Genie in my living room is connected to internet via ethernet and is having no issues.Both Mini Genies in bedrooms are having issues where on LIVE TV, the show...

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HR44 freezing at end of commercials ONLY.

My HR44 Genie DVR is freezing frequently. It is *ALWAYS and ONLY* at the end of a commercial in live TV. Once it freezes, it stays there, unless I reverse a few seconds, then fast forward past the...

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Diagnostic code 71-73-239 HR34/700

Diagnostic code 71-73-239 HR34/700

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Genie: pixelated/stuttered/frozen playback of recorded news show

Strange issue here - but it sounds like DIrecTV is aware of the issue after speaking to technical support tonight.  I'm posting to see if anyone else is seeing the same pattern to this issue....

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Network connection problem

My new Genie box is not connecting to the network. I can see it on my router/switch, so I know the static IP address I gave it is correct and it has physical connections but I'm getting errors and I...

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SlingBox with DirecTV

I need some help using my SlingBox 500 with my DirecTV service. I currently have the SlingBox connected to the HD Whole House DVR and it works great.  However I'd like to move it to another Genie...

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HR44 Genie is 300% faster than HR34, why does DTV deny it?

I have had an HR34 for 18 months and from the beginning I've complained to DTV about slow menus, occasional 15-20 second delays on channel changes, terrible responsiveness on ff/rew/play/pause controls...

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"Playback failed. No audio/video data packets received from server"

I can't play any recordings on my playlist. I already tried rebooting by pressing the red button and unplugging the box, but that didn't help.Anyone know what the problem is? My model is H24-200 btw.

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Genie randomly freezes during playback of recorded shows

I have a single Genie (HR34/700) with the latest software updates (6/14). I have a single TV, so I do not have any of the mini units. The unit is connected to the internet, however I do not stream....

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Why does my HR44 download 100GB/day since latest software update?

On 5/18/2014 (5 days ago), I received an email from my ISP:As of approximately 11:59 p.m. CT on 05/17/2014, your Internet account had used 391 GB in the current monthly billing period, exceeding the...

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How Do I Pause Live Tv and continue in other room?

I waa wondering if someone could tell me how to pause live tv in one room and continue where I lfet off in the other room? Thanks.

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Genie: pixelated/stuttered/frozen playback of recorded news show

Strange issue here - but it sounds like DIrecTV is aware of the issue after speaking to technical support tonight.  I'm posting to see if anyone else is seeing the same pattern to this issue....

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Hide recorded content in playlist?

Is there a way to hide recorded content on DVR playlist, or set up different playlists that are separate from each other to prevent one person from erasing content from another list?

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Number of streams?

Hello, I have a quick question. Im currently with ATT U Verse TV and there is a limit on the number of active streams. At our home, we can have 4 HD streams going.. so if someone attempts to record in...

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HR44 freezing at end of commercials ONLY.

My HR44 Genie DVR is freezing frequently. It is *ALWAYS and ONLY* at the end of a commercial in live TV. Once it freezes, it stays there, unless I reverse a few seconds, then fast forward past the...

View Article

Diagnostic code 71-73-239 HR34/700

Diagnostic code 71-73-239 HR34/700

View Article


Genie: pixelated/stuttered/frozen playback of recorded news show

Strange issue here - but it sounds like DIrecTV is aware of the issue after speaking to technical support tonight.  I'm posting to see if anyone else is seeing the same pattern to this issue....

View Article

HR44 freezing at end of commercials ONLY.

My HR44 Genie DVR is freezing frequently. It is *ALWAYS and ONLY* at the end of a commercial in live TV. Once it freezes, it stays there, unless I reverse a few seconds, then fast forward past the...

View Article

How Do I Pause Live Tv and continue in other room?

I waa wondering if someone could tell me how to pause live tv in one room and continue where I lfet off in the other room? Thanks.

View Article
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